HealthLeaders podcast: How quality executives are evolving into enterprise strategists

The evolving role and impact of the chief quality executive

As market pressures and consolidation continue to reshape healthcare, the role of the chief quality executive is evolving beyond compliance into enterprise leadership. In this HealthLeaders podcast episode, Jodi Eisenberg, associate vice president, Vizient Networks, discusses why quality leaders must help drive strategic growth and systemwide alignment.

Eisenberg shares insights from a recent Vizient white paper, highlighting why growth is harder to achieve and why health systems need a proactive growth playbook to guide both new opportunities and core market expansion. She explores the essential competencies for modern quality leaders, the importance of leading through influence, and how storytelling, improvement science and peer networks can accelerate sustainable change. The conversation offers practical guidance for executives and boards seeking to position quality as a true enterprise strategy.

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