Article

GLP-1s aren't an easy button. Your strategy shouldn't be, either.

As demand grows and indications expand, health systems are discovering that sustainable GLP-1 programs require much more than prescribing medication. Success depends on coordinated care, multidisciplinary collaboration, and infrastructure that can scale with patients over time.

VizientArticle
By Stacy Lauderdale, PharmD, Jim Lichauer, PharmD, BCPS, FASHP and Heather Pace, PharmD
8 min readAug 18, 2026
Clinical operations and quality
Key points
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Building sustainable GLP-1 programs for health systems

When GLP-1 receptor agonists first entered the market, many health systems approached them as they would any new medication: establish prescribing workflows, navigate payer requirements, and expand access as demand increased.

Demand, however, increased much faster than many anticipated.

As indications expanded beyond diabetes into weight management, cardiovascular disease, and sleep apnea—and patient interest accelerated—health systems found themselves facing a different challenge: How to build care models capable of supporting patients over months and years while continuing to scale.

The experience of health systems over the past several years shows that growth and long-term sustainability depend not only on making these therapies available, but on creating the infrastructure needed to support patients throughout treatment.

Your 60-second read
  • GLP-1 therapies are reshaping weight management, but sustainable programs require much more than prescribing medication.
  • Health systems are shifting toward coordinated, multidisciplinary care models that integrate pharmacy, nutrition, behavioral health, and standardized workflows to improve patient outcomes.
  • Building a sustainable GLP-1 strategy means designing programs that can scale with growing demand while supporting patients throughout their treatment journey.

Strategy extends beyond the prescription

GLP-1 therapies require significantly more ongoing management than many ambulatory medications.

Unlike many chronic therapies, successful GLP-1 treatment often requires a comprehensive care model that extends beyond prescribing the medication. Patients achieve better adherence and long-term outcomes when they receive ongoing follow-up, dose titration support, lifestyle counseling, and management from clinicians with expertise in weight management.

For many health systems, that has meant shifting away from viewing GLP-1 therapy as a standalone intervention to integrating pharmacotherapy within a comprehensive weight management program. Instead of asking how to prescribe more efficiently, many are now asking different questions:

  • How do we support patients throughout treatment?
  • What happens if therapy is interrupted?
  • How do we help patients maintain weight loss if medication is eventually discontinued?
  • Which disciplines need to be involved throughout the patient's journey?

One of the guiding principles behind a sustainable GLP-1 strategy is resisting the tendency to treat these therapies as a standalone solution, independent of the broader clinical and behavioral support needed for durable outcomes. Long-term success depends on behavioral health, nutrition, exercise, lifestyle modification, and ongoing patient engagement.

That broader perspective becomes increasingly important as questions around duration of therapy continue to evolve. Health systems already are beginning to prepare for conversations with patients about tapering therapy, payer-driven discontinuation, and maintaining outcomes after treatment ends. Helping patients sustain weight loss after medication requires building healthy habits while treatment is ongoing.

Patients also have more options than ever before for accessing GLP-1 therapies. As direct-to-consumer platforms continue to expand, health systems have an opportunity to differentiate themselves by offering coordinated, longitudinal care rather than medication access alone.

Healthcare without walls: The growth of consumer-driven care

Direct-to-consumer healthcare is changing how patients engage with care, driven by growing demand for convenience, accessibility, and personalized experiences. VerifiedRx podcast host Stacy Lauderdale is joined by Emily Fitt, Hailey Mulliner, and Heather Pace to discuss the continued rise of telehealth and direct-to-consumer healthcare platforms, the areas experiencing the most growth, and what these evolving models may mean for patients, providers, and health systems in the future.

Listen now

Building a program that can scale

Health systems entered the GLP-1 landscape at very different stages of maturity.

Some already had comprehensive weight management programs in place, often supported by pharmacists, dietitians, and behavioral health professionals. Others had established diabetes or endocrine clinics with experience managing these therapies, but fewer resources dedicated to broader multidisciplinary weight management.

Those programs provided a strong foundation, but they didn't necessarily translate into coordinated care across every specialty prescribing GLP-1s. Many early programs were built around a single service line, such as weight management or endocrinology. As cardiology, pulmonology, primary care, and other service lines began incorporating these medications into practice, many health systems found themselves managing multiple independent workflows. That fragmentation affected both operational efficiency and the patient experience.

One of the earliest pressure points was prior authorization. Without a coordinated process, individual service lines often managed authorizations separately, creating inconsistent documentation, limited visibility into approval and denial trends, and duplicated work across specialties. As prescription volume increased, many health systems recognized the value of creating more standardized workflows—whether through centralized prior authorization teams or shared processes that could be applied consistently across service lines.

Medication access, however, represents only one part of the patient journey.

Once therapy begins, patients require regular follow-up to ensure they are titrated safely and consistently toward the most appropriate dose. Those visits also are an opportunity to reinforce the behavioral and lifestyle changes that help maximize the benefits of treatment and improve long-term success.

Rather than focusing solely on medication adjustments, more mature programs integrate nutrition counseling, behavioral health support, exercise guidance, and ongoing patient education into routine follow-up. That holistic approach not only helps patients manage common adverse effects and remain on therapy but also prepares them for future conversations about maintaining weight loss should treatment eventually be tapered or discontinued.

Ultimately, scalability depends on more than seeing additional patients. It requires care models that can deliver consistent, coordinated support throughout the patient's treatment journey, regardless of which specialty initiated therapy.

Continue the conversation: For a deeper look at the stewardship principles, multidisciplinary framework, and implementation considerations, read A stewardship approach to GLP-1/GIP receptor agonist use in obesity and related conditions: Consensus from a Vizient workgroup series.

Designing for sustainability

As patient volumes increase, health systems are balancing finite clinical resources with evolving indications, changing payer requirements, and the need for consistent, long-term follow-up.

But building a sustainable GLP-1 strategy requires workflows that support patients throughout their care journey, including standardized documentation, EHR-based patient registries, structured follow-up schedules, and planned therapy pathways that improve coordination as programs expand.

While GLP-1 programs often are discussed in terms of specialty pharmacy revenue or prescription capture, health systems must also account for the upfront costs of workforce development, pharmacist training, technology infrastructure, and workflow redesign.

Sustainability also requires measuring value over time. Tracking both operational and clinical outcomes helps leaders understand what's working, where additional resources are needed, and how programs should evolve as they mature.

While every health system's approach will differ based on its patient population, resources, and program maturity, several strategies have consistently emerged as foundational to building sustainable GLP-1 programs.

Strategies health systems can implement today to bolster their GLP-1 strategy

To help health systems move from strategy to implementation, a recent Vizient Network Performance Improvement Program collaborative on GLP-1 stewardship brought together health systems to identify practical approaches for building more scalable, sustainable programs. Several themes emerged:

Build multidisciplinary leadership

  • Identify leaders who represent the specialties involved in weight management and related conditions.
  • Allow flexibility in leader qualifications, focusing on demonstrated interest and competency in weight management care.
  • Encourage physician-pharmacist co-leadership models to strengthen multidisciplinary collaboration.
  • Develop internal training modules and mentorship pathways that build weight management expertise across service lines.

Invest in pharmacy expertise

  • Expand pharmacist education beyond medication management to include weight management care, titration support, and patient counseling.
  • Develop standardized dosing protocols and collaborative practice agreements that can adapt as new indications emerge.
  • Crosstrain pharmacists embedded throughout service lines instead of relying on a single specialty clinic.

Integrate whole-person care

  • Incorporate nutrition, behavioral health, and exercise counseling into routine patient management.
  • Reinforce lifestyle interventions throughout titration and follow-up visits.
  • Create referral pathways that make specialized services accessible when patients need them.

Standardize workflows

  • Develop consistent prior authorization processes across specialties.
  • Create standardized documentation templates and referral pathways.
  • Use EHR tools to support patient registries, planned follow-up, and longitudinal monitoring.

Measure for sustainability

  • Track operational metrics such as prior authorization success rates, referral-to-treatment timelines, and titration progress.
  • Evaluate program capacity regularly and adjust staffing and workflows as patient volumes grow.
  • Measure both operational performance and patient outcomes to better understand long-term program effectiveness.

Looking ahead

New indications, changing payer policies, and expanding patient demand will continue to shape how health systems organize care. The organizations that succeed will not necessarily be those prescribing the most GLP-1 therapies. They’ll be those that build scalable stewardship models capable of delivering coordinated, evidence-based weight management care across multiple specialties while continuously measuring outcomes and adapting as evidence evolves.

Ready to accelerate meaningful change across your organization? Explore how Vizient Networks and Vizient Performance Improvement Programs can connect your team with expert insights, collaborative learning opportunities and proven strategies to drive measurable results in quality, cost, and market performance.