Stakes are rising. Getting the record right matters.
As care shifts across settings, reimbursement, quality, and performance reporting are increasingly intertwined. CDI is now a strategic priority influencing nearly every health system metric.
In practice
What stronger clinical documentation integrity makes possible
Documentation that drives true value
When documentation reflects reality, health systems unlock better reimbursement, stronger quality reporting, and reduced risk.
Smarter contracting reduces preventable denials
Tighter contract language and internal alignment reduce preventable denials and protect margins at scale.
Turn documentation into measurable financial impact
Combine technology with clinical and operational expertise to improve documentation accuracy, strengthen quality reporting and deliver more consistent, measurable returns from CDI investments.

Organizations realizing the greatest value from CDI view it as a strategic lever. When the clinical record reflects true patient complexity, everything built on it strengthens, from reimbursement and quality reporting to physician engagement, executive decisions and mission.
The CDI opportunity health system leaders are defining now
ROI performance, documentation clarity, and volume growth define the CDI optimization opportunity for health systems.
Increasing outpatient volumes
18% growth in adult outpatient volumes is projected over the next decade, making accurate documentation essential
Real results
30% of health system leaders report achieving material ROI from CDI technology investments
Lack clarity
26% of health system leaders say ROI from CDI technology investments is unclear
PRODUCTS
The capabilities behind the solution
Get the record right
Claro CDI from Kaufman Hall combines expertise, proven methods and a holistic approach across people, process and technology to strengthen documentation quality and build a sustainable CDI program.
Connect care to payment
Kaufman Hall's revenue experts help health systems strengthen patient access, reduce denials, and improve receivables, so the revenue you earn is the revenue you collect.
Benchmark, learn and improve faster
Compare performance, identify gaps and apply proven strategies through collaboratives designed to accelerate clinical and operational improvement.

INSIGHT ACROSS THE JOURNEY
Capture every dollar across the care journey

LIMIT DENIALS
Close gaps before they become denials

CREATE CLEARER VISION
Turn CDI platforms into measurable performance
ASSESS YOUR ORGANIZATION
See your organization's performance in perspective
See how your governance compares and where to focus next.
