Multiply care delivery performance

Connect clinical benchmarks, operational analytics, and improvement support to make care delivery performance more measurable, accountable, and sustainable.

Connect quality and operations

Care delivery improvement breaks down when quality and operations stay separate. Organizations often have strong data but weak connection between clinical variation, operational bottlenecks, and enterprise decision-making. Build a more integrated improvement model that links clinical performance to throughput, capacity and margin—creating sustainable operating discipline that holds over time.

Nicole Spatafora
Organizations that close this execution gap will unlock capacity, improve outcomes, and build more resilient systems. Those that do not will remain busy without making meaningful progress.

Nicole Spatafora

Associate Vice President, Performance Improvement Programs,

Vizient

Care migration demands coordinated operations

Outpatient surgical volumes surge 20% while most care occurs outside hospitals, making integrated care delivery operations essential to sustain quality and efficiency.

+20%

Increase in outpatient surgical volume

We project a 20% increase in outpatient surgical volumes over the next decade

80%

Outside of the hospital

Over 80% of consumer health interactions occur outside of the hospital

Turn clinical variation into a clearer improvement agenda

Evidence-Based Standardization

Turn clinical variation into a clearer improvement agenda

Vizient helps leaders use comparative evidence to see where standardization, quality improvement, and operational redesign will produce the strongest clinical and financial return.

Connect throughput improvement to care delivery performance

Integrated Throughput Management

Connect throughput improvement to care delivery performance

Throughput problems are easier to solve when organizations can tie patient flow, capacity, and care delivery operations into the same improvement effort rather than separating them by function.

Use performance programs to sustain change

Sustained Improvement Programs

Use performance programs to sustain change

Improvement is more durable when teams work inside a structured cycle of peer learning, expert guidance, and data-backed accountability instead of relying on one-time interventions.

ASSESS YOUR ORGANIZATION

See your organization's performance in perspective

See how your governance compares and where to focus next.