Centers of Excellence for Indirect Spend

Bring specialized expertise, insights and solutions to every area of indirect spend and purchased services.

Indirect Spend holds untapped value across your organization

Indirect spend and purchased services span a wide range of categories, each with unique challenges, opportunities and market dynamics. Few organizations have deep expertise across every area. Vizient's centers of excellence provide specialized category expertise, insights and solutions to help navigate complexity, uncover value and drive stronger performance. With indirect spend and purchased services inflation projected at 4.73% in 2027, fueled by growth in technology, facilities, construction and other non-clinical services, now is the time to evaluate your spend. 

More expertise in your corner

WHAT ARE THE CENTERS OF EXCELLENCE?

More expertise in your corner

Vizient's centers of excellence encompass 18+ category-specific teams across indirect spend and purchased services. Led by dedicated category subject matter experts supporting key business areas, each center combines deep category expertise, market intelligence, analytics and tailored solutions to help healthcare organizations navigate complexity, improve performance and capture measurable value.

Vizient’s indirect spend team continues to expand our centers of excellence so that healthcare organizations have access to specialized expertise and solutions tailored to the unique needs of specific service lines.

Tom Swapp,

Senior Vice President, Indirect Spend and Purchased Services

Expertise, intelligence and solutions aligned to every category

How it works

Expertise, intelligence and solutions aligned to every category

A collaborative model connects category expertise, analytics, market intelligence, strategic contracting and supplier partnerships to the specific needs of each area.

Vizient’s indirect spend team transforms data into category-specific insights, helping healthcare organizations better understand complex spend areas and identify opportunities for improvement.

Tom Swapp,

Senior Vice President, Indirect Spend and Purchased Services

Category specific expertise for every area of indirect spend

Explore Vizient’s pillars of indirect spend and purchased services. Each pillar connects you to category specific experts, market intelligence and proven practices.

Vizient's Support Services Center of Excellence brings together category-specific subject matter experts across essential support functions that help create safe, clean and efficient healthcare environments. Combining market intelligence, procurement strategies, analytics and supplier expertise, the center helps organizations optimize performance, improve service quality, strengthen operations and capture measurable value across categories including security, environmental services, laundry and linen, uniforms, patient transfer, pest control and waste.

Vizient's Facilities and Construction Center of Excellence connects healthcare organizations with category-specific subject matter experts who bring deep expertise in facilities operations, construction and capital planning. Combining benchmarking, operational insights, compliance intelligence and execution support, the center helps reduce total cost, mitigate risk, improve project outcomes and drive measurable, sustainable performance improvement.

Vizient's Human Resources Center of Excellence provides access to category-specific subject matter experts who help healthcare organizations align workforce and people strategies with broader business priorities. Through market intelligence, analytics and industry expertise, the center helps improve talent outcomes, enhance employee experience, strengthen organizational effectiveness and optimize workforce-related spending while delivering sustainable value.

Vizient's Patient Care Center of Excellence brings together category-specific subject matter experts, data-driven insights and proven best practices to support high-quality, cost-effective care delivery. By helping organizations identify opportunities, optimize resources and accelerate operational improvements, the center helps balance cost, quality and clinical outcomes while advancing sustainable, high-value patient care.

Vizient's Information Technology Center of Excellence provides healthcare organizations with access to category-specific subject matter experts who understand the evolving technology landscape. Combining strategic contracting, analytics, benchmarking and advisory services, the center helps optimize vendor decisions, strengthen contract performance and maximize value across technology investments that support clinical quality, operational efficiency, cybersecurity and financial performance.

Vizient's Business Operations Center of Excellence connects healthcare organizations with category-specific subject matter experts across a broad range of operational spend categories. Through strategic contracting, market intelligence, analytics and supplier collaboration, the center helps optimize sourcing strategies, reduce costs, improve operational performance and deliver measurable value across areas such as courier and freight services, transportation, office products, fleet management and document management.

Vizient's Finance & Accounting Center of Excellence brings together category-specific subject matter experts across critical financial functions that support organizational performance and financial health. Combining healthcare expertise, market intelligence, procurement strategies, analytics and supplier management, the center helps organizations optimize financial operations, improve efficiency, reduce costs and capture measurable value across areas including treasury, accounts payable, merchant services, financial audit and AP audit.

Vizient's Revenue Cycle Center of Excellence brings together category-specific subject matter experts focused on optimizing financial performance across the revenue cycle. Combining operational expertise, market intelligence, sourcing strategies, analytics and supplier management, the center helps organizations strengthen revenue cycle performance, improve efficiency, reduce unnecessary expense and capture measurable value across areas including revenue cycle technology, vendor management, process optimization, financial performance and operational transformation.

Vizient's Healthcare Technology Management (HTM) Center of Excellence brings together category-specific subject matter experts focused on the clinical engineering and medical equipment functions that help keep patient care technology safe, reliable and available. Combining operational expertise, data-driven analytics, procurement strategies and supplier management, the center helps organizations optimize equipment performance, reduce operating expenses, extend asset life, strengthen compliance and improve program performance across areas including service delivery models, service contracts, vendor management, parts and supply spend, and equipment lifecycle management.

Vizient's Capital Solutions Center of Excellence brings together category-specific subject matter experts with extensive healthcare capital planning and procurement experience. Combining advanced analytics, strategic consulting, market intelligence and procurement strategies, the center helps organizations optimize capital spend, improve operational efficiency, strengthen cash flow and capture measurable value across areas including equipment planning, asset management, strategic sourcing, capital procurement and long-term capital planning.

Vizient's Marketing Center of Excellence brings together category-specific subject matter experts focused on helping organizations maximize the value of their marketing and communication investments. Combining market intelligence, analytics, procurement strategies and supplier expertise, the center helps organizations improve visibility, optimize resources, enhance performance and capture measurable value across areas including marketing services, creative and communications support, agency partnerships, digital marketing and strategic marketing investments.

There are often overlooked areas such as IT, patient care, support services, facilities and HR. Vizient’s centers of excellence bring together dedicated subject matter experts who have lived and worked in these categories and understand their unique challenges firsthand.

Tom Swapp,

Senior Vice President, Indirect Spend and Purchased Services

Extend the value of category expertise

INDIRECT SPEND COMMIT PROGRAM

Extend the value of category expertise

The Indirect Spend Commit Program helps Vizient clients unlock additional value across select indirect spend and purchased services categories through pre-negotiated, ready-to-activate agreements. Supported by category-specific subject matter experts, participants can activate contracts aligned to their strategic priorities and earn enhanced rebates, guaranteed savings, discounts and other incentives. This flexible approach helps optimize spend and drive measurable financial results.

Proven results

Measurable value across Indirect Spend categories

Vizient’s centers of excellence help healthcare organizations reduce costs, strengthen performance and create sustainable value across indirect spend.

20%

Average cost reduction across managed indirect spend categories

>$18B

Provider contracted spend

>$2.3T

Categorized 36-month member AP spend

250+

Healthcare specific subject-matter-experts (SMEs)

Frequently asked questions

See how Vizient’s centers of excellence bring category-aligned expertise to indirect spend and purchased services.

Our 18 centers of excellence span key categories across indirect spend and purchased services. Each center brings together contracting capabilities, advisory support, category expertise, benchmarking, market intelligence and supplier relationship management to address category-specific challenges and opportunities.

Each center combines category subject-matter expertise, strategic contracting, analytics and market intelligence to uncover savings opportunities, strengthen sourcing strategies, accelerate operational performance and deliver measurable, sustainable value across indirect spend categories.

Every center delivers contracting capabilities, advisory support and provides access to category subject-matter expertise tailored to its focus area. Services include strategic sourcing, benchmarking, market intelligence, supplier relationship management and actionable insights to drive performance improvement.

MORE EXPERTISE IN YOUR CORNER

Bring specialized expertise to every area of Indirect Spend

Explore how Vizient’s centers of excellence can help uncover value, improve performance and support smarter decisions across indirect spend and purchased services.