Report
In a time when healthcare teams are stretched thin, High Reliability Healthcare offers a smarter, not harder, way forward. Rather than adding more tasks, it transforms how we think, act and lead—embedding safety, performance and resilience into the fabric of everyday operations.
This mindset shift empowers healthcare organizations to proactively manage complexity, drive sustainable improvement and foster a culture where everyone is responsible for both doing the work and improving it. Download our report to explore how High Reliability Healthcare can unlock transformative change across your organization.
Managing Director
Katerie is a Managing Director at Kaufman Hall and brings over 25 years of experience in the healthcare industry. She is a transformational healthcare executive with an impeccable track record for driving clinical, cultural and operational excellence. Her professional capabilities span the care delivery continuum, and she has specific expertise in safety culture, process improvement, organizational change, operational effectiveness and...
Senior Vice President
Dr. Elizabeth Mack brings over 20 years of experience in the healthcare industry, specializing in pediatric critical care, quality improvement, patient and family engagement, patient safety and communication. Before joining Kaufman Hall, she led quality and safety at the Medical University of South Carolina Children’s Health. Dr. Mack has served as chair of the Section on Critical Care in the...
