Edge Perspectives, a podcast from Vizient

ED Utilization Trends and Access

VizientPodcast
19 min readOct 8, 2025
Clinical operations and quality

Behavioral health patients continue to face long emergency department (ED) stays and access challenges—particularly those with government insurance. In this episode, Vizient expert Jen Goff joins host Jayme Zage, PhD to explore how ED utilization trends are evolving and to highlight innovative crisis care models gaining traction across the country. From mobile response teams to empath units, learn how hospitals and community partners are collaborating to deliver more effective, efficient crisis services. Jen also shares practical guidance for organizations working to strengthen their behavioral health strategies.

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