Knowledge on the Go Podcast

Length of Stay

VizientPodcast
15 min readJul 27, 2026

Reducing hospital length of stay remains a priority for healthcare organizations, but determining which strategies have the greatest impact is not always straightforward. Laura Hoffman, Senior PI Program Director, and Eric Lam, Principal Intelligence, join host Shannon Hale to discuss findings from Vizient's recent length of stay breakthrough survey. They explore how survey responses were combined with clinical data to identify meaningful trends, highlight strategies and explain how organizations can use these insights to prioritize initiatives that fit their unique needs.

Guest Speakers:
Laura Hoffman DNP, MSN, RN, CPHQ
Senior Program Director, Performance Improvement Programs
Vizient

Eric Lam, BS
Principal, Intelligence
Vizient

Host:
Shannon Hale, MHA, RN, CPHQ
Senior Program Director, Performance Improvement Programs
Vizient

Show Notes:

[00:07] Vizient launched the length of stay breakthrough survey and how 168 hospitals helped identify current improvement strategies.

[03:36] Qualitative survey responses were transformed into measurable data to uncover meaningful trends while reducing bias.

[06:00] Key findings from the survey and which strategies had the greatest impact.

[07:46] Why patient centered approaches, including addressing social determinants of health, showed stronger results

[10:04] How organizations can use the survey findings to compare performance, identify gaps and prioritize improvement efforts.

[11:14] Using data to focus on the strategies with the greatest potential impact.

[13:04] The strategies most closely associated with lower length of stay, including escalation processes, leadership engagement, and case manager led rounds.

[14:24] How case managers help identify discharge barriers, coordinate post-acute care, and improve patient transitions.

Links | Resources:
Contacting Knowledge on the Go: picollaboratives@vizientinc.com 

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